worst customer service ever recieved in my life...lots of other rental places. save yourself time n money and go rent somewhere else.
Great selection! Great prices! Knowledgeable staff to help you find what you need and offer advice on projects. The rental department has a full selection of tools and equipment. I will be back again.
the worst rental experience ever!..after a previous bad rental in which owner opted to refund my money rather than show me the blade to the tool worked.....several weeks later after contacting both stores for two days regarding renting a a bucket tractor...well whem i finally loacated a trailer cause they had none available...well i was then told they won't rent to me!..they had all my info for two days n waited till last possible second to refuse to rent to me...then the owner refused to talk with me to rectify this situation and then the manager NICK treated me horrible and made horrible remarks n then starred at me and made comments that completely uncalled for...hometown store turning into some store run by guys with mafiosos attitudes..horrible customer service.
This store is strange. Kind of like the Twilight Zone. The staff follows you around and watches your every move as soon as you come in. The rental guy in the back is angry and yells at customers. The lady making keys is never there and is always cranky. The girls at the registers are happy and very nice. The selection of tools here is subpar. Most items are not even stocked. They make most of their money on renting equipment. Most everything is way overpriced. Home Depot is down the road, go there.
I picked up my new shed today and the staff was extremely helpful every step of the way!
Great local hardware and tool rental store
Country True Value Hardware is a US Hardware Store based in Troy, New York. Country True Value Hardware is located at 217 N Greenbush Rd, Troy, NY 12180, USA.
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