I liked Kimberly Mills, who is no longer there. I disliked Karen Royston. I went in with a staph infection that had spread and she told me that I can't spread it when applying the medication and when washing my face. This does not match what I have read online (yes I know that's questionable) or what has appeared to happen to me) and she seemed to be discussing my facial break-out as though I had adult acne. However, this was not normal for me, and she was not receptive to hearing this or listening to me. I will make sure to see somebody different there. I liked Kimberly Mills in the past and found she had also been happy to listen. I also had a long wait (an hour) but I also got a last minute cancellation before going away to get Rx so I was glad they fit me in at any rate.
Been a faithful patient for @15 years despite my consistent long waits for appts, extremely poor customer service and basic courtesy and friendliness by his phone/reception staff, limited and poor communication skills from him, what seemed like rushed and not very thorough exams and then his practice goes and sends me a letter in the mail that I'm kicked out if the practice for not rescheduling a follow up appt! Frankly quite outrageous and offensive for someone who always showed on time, paid on time for service and never raised any concerns. Also ironic that it was due to me not rescheduling an appt, not because I didn't show for one. Considering I work days and he is only able to perform the follow up service one day a week, how shocking that I wasn't able to fit it in on their demands. Also ironic that the letter to "kick me out" of their practice was dated same day I called asking to have my records transferred. Overall, just think it's really unprofessional and poor customer service from loyal patient up until now. Strongly recommend anyone new searching for a derm provider , move past this office.
The wait time isn’t too bad for this place. The staff is ok, about average. Dr Schwartz and the nurses are really nice and did a great job. I had a mole biopsied and then had to have it removed because it was abnormal and I didn’t feel a thing during either procedure. They seem to really know what they’re doing. Me and my parents all see him and are happy with the service. I was reading a lot of the negative reviews on here and the ones I saw were all about the other doctors and staff behind the desk, which doesn’t seem fair that Dr Schwartz is receiving bad reviews for things that have nothing to do with him. I’m happy with him and the office in general and will be back next year for a checkup. I will recommend to my friends and family.
Never had to wait for to see the doc. I think he is knowledgeable and thorough.
I was referred to him by my Nurse Practitioner At my Rheumatologist office. I always have safe feelings when she refers me somewhere and this was most certainly a good referral
Today was my first appointment with Dr. Schwartz. The receptionist were very kind and helpful, the nurses were sweet and Dr.Schwartz himself was amazing, kind and thorough. He made a first visit comfortable and left me knowing that he would get too the bottom of my issues.
Dr Joseph J Schwartz Md Dermatology Dermatological Surgery is a US Doctor based in Troy, New York. Dr Joseph J Schwartz Md Dermatology Dermatological Surgery is located at 137 Hoosick St, Troy, NY 12180, USA.
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